PROFESSIONAL SUMMARY
Web Development and IT professional with 15+ years of experience in digital platform management, AWS cloud administration, and government IT systems. Skilled in web development technologies including JavaScript, HTML, CSS, and database management within AWS frameworks. Proven track record overseeing complex web platforms, mobile applications, and cloud infrastructure operations. Military veteran with deep understanding of DoD security requirements and government IT protocols.
PROFESSIONAL EXPERIENCE
Webmaster
Sept 2019 – Present
Al-Anon Family Groups Headquarters, Inc. | Virginia Beach, VA
• Oversee AWS infrastructure management including EC2 instance monitoring, S3 configuration, and CloudWatch for mobile application backend, maintaining technical authority and directing vendor development team implementations
• Manage comprehensive website security protocols and monitoring systems, implementing updates and maintaining platform stability for organizational web properties serving global membership
• Direct mobile application operations serving as primary point of contact with external development team, approving feature updates, coordinating deployments, and maintaining oversight of all mobile platform activities
• Lead technical project coordination for digital initiatives including website migrations, security implementations, and platform updates, often working independently on critical infrastructure components
• Develop and deploy multilingual email newsletter systems, managing technical implementation and distribution across English, Spanish, and French platforms for global membership base
Web Design/IT Consultant
Sept 2014 – Sept 2019
Responsive Design Studios, Owner | Scott, LA
• Designed and implemented custom websites and digital solutions for diverse clients, handling complete website migrations from legacy platforms to modern frameworks
• Led complex platform migrations and system reconfigurations independently, ensuring zero downtime and maintaining business continuity throughout transition periods
• Implemented comprehensive security protocols and monitoring systems, protecting client digital assets and ensuring platform stability
• Provided strategic technical consulting services, creating customized solutions aligned with client business objectives and compliance requirements
Patient Services Assistant / Housekeeping Supervisor
May 2007 – Sept 2014
Veterans Administration Medical Center | New Mexico and Louisiana
• Managed complex database operations and electronic records systems supporting healthcare delivery for veteran populations
• Developed automated reporting systems and metrics dashboards, improving operational efficiency and compliance with VA regulations
• Implemented staff training programs and quality assurance protocols, ensuring adherence to federal healthcare standards and security requirements
Technical Sergeant, E-6
April 1989 – April 2007
United States Air Force | Worldwide locations
• Designed and implemented intranet websites and digital platforms for process improvement initiatives, establishing benchmarks for Air Force-wide implementation
• Managed Electronic Questionnaire for Investigations Processing (e-QIP) software systems for security clearance processing in secure government environments
• Coordinated complex logistics and resource management operations supporting over 1,100 personnel across multinational NATO operations